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Privacy Policy

Privacy Policy

 

1. Introduction

MSP understands the importance of your privacy and acknowledges your concerns regarding the use and sharing of your personal data online. We hold great respect for the privacy of all visitors to this website and want to assure you that any personal information collected from this site will be used in compliance with our legal obligations and your rights. By accessing www.msp.ws (referred to as the "Site"), you indicate your acceptance and consent to the practices outlined in this Privacy Notice. If you do not agree with this Privacy Policy, we kindly request that you cease using Our Site immediately. We urge you to carefully read and comprehend this Privacy Policy to ensure a clear understanding.

2. What we collect

Our website is designed to collect and utilize personal data only in accordance with the provisions outlined in this document, while also adhering to our legal obligations and respecting your rights. The term "personal data" refers to any information that pertains to an identifiable individual who can be directly or indirectly identified through such data. In the context of our website, this refers to the personal data that you provide to us through the use of our site. This definition encompasses the meanings ascribed to it in the General Data Protection Regulation (GDPR) of the European Union under the EU Regulation 2016/679. In simple terms, personal data encompasses any information about you that allows for your identification. This includes obvious details such as your name and contact information, as well as less apparent data such as identification numbers. Depending on your interaction with our site, we may collect some or all of the following information:

·       Name;

  • Gender;

  • Date of birth;

  • Job title;

  • Profession;

  • Business or Company name;

  • Contact information such as email addresses and telephone numbers;

  • Demographic information such as post code;

  • Financial information;

  • Operating systems, Web browser type and version;

  • IP address;

  • Any other information or data you provide to us (by filling out a form or email etc.);

  • Your activity on our site, as well as the site you navigate to upon exiting ours;

3. How we use your information

We utilize your information for the following purposes:

 

  • Managing interactions and communication with you and your company;

  • Establishing contracts with you and/or your company;

  • Processing contractual obligations;

  • Providing after-sales service and support;

  • Serving current and potential users of MSP;

  • Sending you information regarding MSP's products and services;

  • Assisting third parties in carrying out specific activities, such as data processing, data sorting, monitoring customer site usage, and delivering MSP's emails. Please note that these third parties are strictly prohibited from using your personal information for their own purposes. In some cases, your information may be transferred outside the European Economic Area for these purposes.

  • Conducting administrative tasks, which may involve sharing your information with other companies for administrative purposes;

  • Sharing information with carefully selected analytics vendors who provide MSP with reports and tools to enhance product engagement, sales, and marketing activities.

4. What this Policy covers

This Privacy Policy specifically pertains to your use of our site. It is important to note that our site may contain links to other websites. Please be aware that we have no control over the data collection, storage, or usage practices of these external websites. We strongly recommend reviewing the privacy policies of any linked websites before providing them with any personal data.

5. Your Rights

·     As a data subject, you are entitled to the following rights under the GDPR, which our Privacy Policy and our use of personal data aim to uphold: The right to be informed about how we collect and use your personal data. This Privacy Policy provides comprehensive information, but you can always contact us for further clarification or to ask questions using the contact details provided in Part 7. The right to access the personal data we hold about you. Part 6 of this policy explains how you can exercise this right. The right to rectification if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 7. The right to be forgotten, which allows you to request the deletion or disposal of any of your personal data held by us. The right to restrict the processing of your personal data. The right to data portability, enabling you to obtain a copy of your personal data for reuse with another service or organization. The right to object to the use of your personal data for specific purposes. Rights in relation to automated decision making and profiling.

·     If you have any concerns or complaints regarding our use of your personal data, please reach out to us using the contact information provided in section 7. We will make every effort to resolve the issue promptly and to your satisfaction.

6. Ways of Accessing Your Personal Data

If you wish to inquire about the personal data we hold about you, you have the right to request details and a copy of it. This is referred to as a subject access request. We will provide any requested information in a suitable electronic format within 30 working days. To make a request, please use the contact details provided in Part 7 below. Please note that there is typically no charge for this service.

 

§  In the event that your request is deemed "manifestly unfounded or excessive" (for instance, if you make repetitive requests), we may charge a fee to cover the administrative costs associated with responding.

§  Our aim is to provide a comprehensive response, including a copy of your personal data, within the 30 working days. However, in certain cases, particularly if your request is complex, more time may be required, up to a maximum of three months from the date of receiving your request. We will keep you fully informed of our progress throughout the process.

7. How To Contact Us About Personal Data?

For any inquiries or concerns regarding your personal data and data protection, including subject access requests, please direct your communication to our Policy Officer and Data Protection Officer at the following email address: portal_pp@msp.ws

8. Security of Your Personal Information

We prioritize the security and responsible handling of your personal data. It is processed and stored securely, only for as long as necessary based on the original purpose of its collection. Our commitment lies in complying with the GDPR regulations to protect your rights and ensure data privacy.

The utilization of your personal data by us always adheres to a lawful basis. This includes instances where it is necessary to fulfill a contract with you, when you have provided consent for specific data usage (such as subscribing to emails), or when it aligns with our legitimate business interests. Here are the various purposes for which we may use your data:

§  Managing and maintaining your Account

§  Facilitating and enhancing your access to our Site

§  Personalizing and tailoring your experience on our Site

§  Delivering our products and/or Services to you (please note that your personal data is essential for entering into a contract with you)

§  Customizing our products and/or Services according to your preferences

§  Sending you emails that you have opted into (you can unsubscribe or opt-out at any time using the 'Unsubscribe' link in our emails)

§  Analyzing your usage of our Site and gathering feedback to continually improve our offerings and enhance your overall user experience

With your explicit permission or as permitted by applicable laws, we may also use your data for marketing purposes, such as contacting you via email, telephone, text message, or postal mail to provide information, news, and exclusive offers on our products and/or services. However, please be assured that we strictly adhere to anti-spam regulations and prioritize protecting your rights and privacy under the GDPR and PECR (Privacy and Electronic Communications (EC Directive) Regulations 2003).

9. Store of Your Data

We respect the importance of keeping your personal data only for as long as necessary for the purposes outlined in Sections 3 and 8. Additionally, we will retain your data if we have obtained your explicit consent to do so.

In some cases, your data may be stored outside the United Kingdom, and if this occurs, we will ensure that your data receives the same level of security and protection as it would within the GDPR.

Data security is a top priority for us, and we have implemented robust measures to safeguard and secure any data collected through our Site. We continuously review and enhance our information security practices to ensure the ongoing protection of your data.

As part of our effort to improve our services, we may collect anonymized statistics on Site usage, including traffic, user behavior, sales, and other relevant information. These statistics do not contain any personally identifiable data or anonymized data that could be used to identify you. On occasion, we may share this anonymized data with trusted third parties, such as potential investors, affiliates, partners, or advertisers, in accordance with applicable laws and regulations. Rest assured that any data sharing will be conducted within legal boundaries.

10. How to Control Your Data?

In respect to the rights granted under the GDPR, as outlined in Part 5, we offer you the opportunity to exert control over the use of your data. Our aim is to provide you with robust options for managing your preferences, particularly with regards to direct marketing. You have the ability to opt-out of receiving emails from us by utilizing the unsubscribe links provided in our emails or by specifying your preferences when providing your information.

Additionally, we encourage you to consider registering with respected preference services available in the UK, such as the Telephone Preference Service (TPS), the Corporate Telephone Preference Service (CTPS), and the Mailing Preference Service (MPS). These services can effectively reduce the volume of unsolicited marketing communications you receive. It's important to note that these services do not override any consent you have given for receiving marketing communications that you have previously agreed to.

11. Changes to Our Privacy Policy

Our Privacy Policy is subject to periodic revisions to ensure compliance with applicable laws and regulations. Any updates or modifications will be promptly posted on our Site, and by continuing to use our Site, you will be deemed to have accepted the revised terms of the Privacy Policy. We encourage you to check this page regularly to stay informed about any changes.

Please note that this privacy policy was last updated in May 2023.